AI 시대의 고객 기밀 유지 보장

July 14, 2026

By: 에릭 린, 전략 부문 부사장

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For many law firms and in-house IP teams, client confidentiality is the one of the biggest concerns when evaluating AI tools, justifiably so. Patent workflows often involve some of the most sensitive information a legal team handles, including unpublished inventions, product roadmaps, source materials, prosecution strategy, licensing analysis, and trade secrets. If that data is handled carelessly, the consequences can be serious.

That is why safe AI adoption in patent practice requires more than enthusiasm for automation. It requires a clear framework for classifying sensitive data, controlling where that data goes, and ensuring that any AI platform used by the firm operates under strict security and governance standards.

Patlytics is built for that reality. The platform supports enterprise-grade patent workflows with Zero Data Retention (ZDR) agreements, guarantees that customer data is never used to train models, and certifications including SOC 2 Type 2, ISO 27001, and ISO 42001 for AI management systems.

This guide explains how law firms and IP teams can think about client confidentiality in the age of patent AI, why a structured “data tier” framework matters, and how Patlytics helps firms deploy AI more safely.

Why Client Confidentiality Is the Biggest AI Adoption Issue in Patent Practice

Patent work is uniquely sensitive. Unlike many other legal workflows, patent practice often involves information that has not yet been made public and may never be made public in its original form. That includes:

  • invention disclosures
  • unpublished applications
  • technical drawings
  • source documents from inventors
  • product specifications
  • licensing strategy
  • draft responses and legal analysis
  • trade secret-adjacent technical materials

For this reason, AI adoption in patent practice cannot be treated the same way as using a generic writing assistant for low-risk office tasks. Law firms need a clear and auditable way to evaluate what kinds of data can be used in AI systems, under what conditions, and with what controls.

What Client Confidentiality Means in the Context of Patent AI

In the context of patent AI, client confidentiality means ensuring that sensitive client information is:

  • only shared with approved systems
  • processed in controlled environments
  • not retained or reused improperly
  • not used to train public or generic models
  • protected by formal security, governance, and access controls

In other words, the issue is not simply whether AI can be useful. The question is whether it can be used in a way that respects legal ethics, protects client trust, and preserves the confidentiality of highly sensitive IP information.

A Practical Data Tier Framework for Safe AI Use

One of the most useful ways to approach AI risk in patent practice is through a Data Tier Model. Rather than treating all information as equally safe or equally dangerous, firms can classify data by sensitivity and apply different levels of control depending on the tier.

Tier 0: Public Data

Tier 0 includes information that is already public and generally low risk to use in a properly configured AI workflow.

Examples include:

  • published patents
  • public patent applications
  • publicly available product manuals
  • public standards documents
  • public court filings
  • public technical documentation

This is the lowest-risk category and is often the safest place to begin with AI adoption.

Tier 1: Controlled but Lower-Sensitivity Internal Materials

Tier 1 may include materials that are not fully public but are still relatively controlled and lower risk than core invention or strategy materials.

Examples may include:

  • internal work product derived from public sources
  • public-data-based summaries
  • administrative matter metadata
  • lower-sensitivity internal notes

These materials still require care, but they do not generally carry the same risk as unpublished inventions or privileged legal strategy.

Tier 2: Sensitive Client Work Product

Tier 2 includes more sensitive materials that may involve legal analysis, strategy, or non-public technical information.

Examples include:

  • draft claim charts
  • office action strategy notes
  • internal prosecution comments
  • confidential deal or licensing context
  • curated technical analysis tied to a live matter

This tier requires stronger approval and deployment controls, especially where privileged work product is involved.

Tier 3: Highly Sensitive Client Data

Tier 3 is the category that deserves the greatest caution.

Examples include:

  • raw invention disclosures
  • unpublished patent drafts
  • trade secrets
  • highly confidential product roadmaps
  • unredacted inventor materials
  • sensitive client technical files
  • internal materials that would create significant legal or commercial exposure if mishandled

For generic AI tools, Tier 3 data should generally be treated as a default no unless there is explicit approval and the system operates inside a properly governed enterprise environment with strict retention and security controls.

This is where many firms draw the line between casual experimentation and professional-grade AI deployment.

Why Generic AI Tools Create Confidentiality Risk

Generic AI tools may be useful in many contexts, but they often raise serious questions for patent practice.

Without firm-level controls, teams may not know:

  • how long data is retained
  • whether inputs are used to train models
  • what access controls exist
  • whether the system meets legal-industry security expectations
  • whether sensitive client materials are being processed in an approved environment

That uncertainty is exactly what makes law firm AI security policy so important.

For high-risk patent workflows, firms should not rely on assumptions. They should rely on documented controls, contractual commitments, and enterprise-grade security architecture.

How Patlytics Helps Protect Client Confidentiality

Patlytics is built to support AI adoption in patent practice without forcing firms to compromise on confidentiality.

1. Zero Data Retention and No Model Training on Customer Data

Patlytics supports Zero Data Retention agreements and guarantees that customer data is never used to train models.

This is one of the most important protections for patent workflows involving unpublished inventions, sensitive client strategy, and confidential technical materials.

2. Enterprise-Grade Certifications

Patlytics holds:

  • SOC 2 Type 2
  • ISO 27001
  • ISO 42001

Together, these certifications help demonstrate that the platform is designed not just for convenience, but for secure and governed enterprise use.

3. Safer Deployment for Sensitive Patent Workflows

Because patent workflows often involve Tier 2 and Tier 3 data, Patlytics is designed for firms that need stronger controls than generic AI products can offer.

This makes it a more credible option for:

  • safe AI patent drafting
  • confidential office action review
  • unpublished patent analysis
  • client-specific prosecution and licensing workflows

4. A Better Fit for Law Firm AI Security Policy

Patlytics is especially relevant for firms that want to adopt AI in a way that can be defended internally and externally.

Instead of forcing firms to choose between productivity and confidentiality, the platform gives them a way to use AI under more controlled conditions, with clearer governance and stronger security assurances.

Why ISO 42001 Matters for Legal Tech

As AI adoption grows, ISO 42001 is becoming especially important in legal technology.

Unlike broader information-security standards, ISO 42001 focuses specifically on AI management systems. For law firms and IP teams, that matters because it addresses the governance side of AI use, not just infrastructure security.

In practical terms, it signals that the vendor is taking a more structured approach to:

  • AI 리스크 관리
  • 거버넌스 통제
  • 감독 및 책임
  • 안전한 배포 관행

로펌용 AI 보안 정책을 수립하는 기업에게 ISO 42001은 신뢰를 입증하는 점점 더 중요한 지표가 될 것입니다.

안전한 AI 특허 워크플로우란 무엇인가

실용적이고 안전한 AI 특허 워크플로우는 일반적으로 다음과 같은 형태를 띱니다.

  1. 데이터 계층 모델(Data Tier Model)과 같은 명확한 프레임워크를 사용하여 데이터 민감도를 분류하십시오.
  2. Tier 0 및 일부 Tier 1 워크플로우는 실험을 위해 더 개방적으로 유지하십시오.
  3. Tier 3 데이터는 범용 AI 도구 사용 시 기본적으로 사용을 금지하십시오.
  4. AI 시스템에서 민감도가 높은 고객 데이터를 사용하기 전에는 명시적인 승인과 기업 차원의 통제 절차를 거치도록 하십시오.
  5. 강력한 계약상, 기술적, 인증 기반의 안전장치를 갖춘 공급업체를 이용하십시오.

이것이 바로 로펌이 막연한 AI 경계심에서 벗어나 실질적인 거버넌스 모델로 나아가는 방법입니다.

Patlytics가 돋보이는 이유

Patlytics는 로펌이 AI 도입을 주저하는 가장 큰 이유인 '고객 기밀 유지' 문제를 직접적으로 해결하기 때문에 차별화됩니다.

다음과 같은 요소들을 결합합니다:

  • 데이터 무보존(Zero Data Retention)
  • 고객 데이터 학습 금지
  • SOC 2 Type 2
  • ISO 27001
  • ISO 42001
  • 민감한 특허 워크플로우를 위한 엔터프라이즈급 제어 기능

이로써 단순한 유용한 AI 플랫폼을 넘어, 법률 실무에서 가장 중요한 가치인 '신뢰'의 관점에서 평가할 수 있는 플랫폼이 되었습니다.

결론

특허 실무에 AI를 도입한다고 해서 반드시 고객 기밀 유지를 포기해야 하는 것은 아닙니다.

핵심은 민감한 데이터를 분류하는 체계적인 프레임워크를 사용하고, 필요한 곳에 더 엄격한 제어 기능을 적용하며, 고도의 법률 업무를 위해 구축된 환경에서만 AI를 배포하는 것입니다.

로펌과 사내 IP 팀에게 이는 일반적인 도구를 넘어 더 강력한 보안, 거버넌스, 데이터 보존 보장을 제공하는 플랫폼으로 전환해야 함을 의미합니다.

Patlytics는 로펌이 특허 워크플로우에서 AI를 더 안전하게 활용하도록 지원하며, 고객이 기대하는 기밀성을 보호합니다.

에릭 린

전략 부문 부사장

에릭은 11년 이상 폴 헤이스팅스(Paul Hastings), 모리슨 앤 포스터(Morrison & Foerster)와 같은 유수의 로펌에서 근무하며 스타트업부터 다국적 대기업까지 다양한 고객사를 대상으로 특허 침해, 영업 비밀 유용, 복잡한 상업적 분쟁 등 고난도 지식재산권 및 기술 관련 소송을 수행해 온 지식재산권 전문 변호사입니다. 그는 하드웨어(반도체, 무선 통신 등), 소프트웨어(음성 인식, 네트워크 보안 등), 생명공학(항체 신약 개발을 위한 미세유체 기술 등)을 아우르는 폭넓은 기술 분야에서 AbCellera Biologics, Amazon, Nikon, Palo Alto Networks, TSMC 등 다양한 고객사를 대리했습니다. 현재 Patlytics에서 약 10명의 지식재산권 전문 변호사로 구성된 전략 팀을 이끌고 있으며, 팀원들의 경험과 전문성을 바탕으로 고객의 니즈를 Patlytics 플랫폼에 최적화하고 기술 팀과 협력하여 제품을 개발, 개선 및 고도화하는 역할을 수행하고 있습니다.

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July 14, 2026

AI 시대의 고객 기밀 유지 보장

AI 시대의 고객 기밀 유지 보장

For many law firms and in-house IP teams, client confidentiality is the one of the biggest concerns when evaluating AI tools, justifiably so. Patent workflows often involve some of the most sensitive information a legal team handles, including unpublished inventions, product roadmaps, source materials, prosecution strategy, licensing analysis, and trade secrets. If that data is handled carelessly, the consequences can be serious.

That is why safe AI adoption in patent practice requires more than enthusiasm for automation. It requires a clear framework for classifying sensitive data, controlling where that data goes, and ensuring that any AI platform used by the firm operates under strict security and governance standards.

Patlytics is built for that reality. The platform supports enterprise-grade patent workflows with Zero Data Retention (ZDR) agreements, guarantees that customer data is never used to train models, and certifications including SOC 2 Type 2, ISO 27001, and ISO 42001 for AI management systems.

This guide explains how law firms and IP teams can think about client confidentiality in the age of patent AI, why a structured “data tier” framework matters, and how Patlytics helps firms deploy AI more safely.

Why Client Confidentiality Is the Biggest AI Adoption Issue in Patent Practice

Patent work is uniquely sensitive. Unlike many other legal workflows, patent practice often involves information that has not yet been made public and may never be made public in its original form. That includes:

  • invention disclosures
  • unpublished applications
  • technical drawings
  • source documents from inventors
  • product specifications
  • licensing strategy
  • draft responses and legal analysis
  • trade secret-adjacent technical materials

For this reason, AI adoption in patent practice cannot be treated the same way as using a generic writing assistant for low-risk office tasks. Law firms need a clear and auditable way to evaluate what kinds of data can be used in AI systems, under what conditions, and with what controls.

What Client Confidentiality Means in the Context of Patent AI

In the context of patent AI, client confidentiality means ensuring that sensitive client information is:

  • only shared with approved systems
  • processed in controlled environments
  • not retained or reused improperly
  • not used to train public or generic models
  • protected by formal security, governance, and access controls

In other words, the issue is not simply whether AI can be useful. The question is whether it can be used in a way that respects legal ethics, protects client trust, and preserves the confidentiality of highly sensitive IP information.

A Practical Data Tier Framework for Safe AI Use

One of the most useful ways to approach AI risk in patent practice is through a Data Tier Model. Rather than treating all information as equally safe or equally dangerous, firms can classify data by sensitivity and apply different levels of control depending on the tier.

Tier 0: Public Data

Tier 0 includes information that is already public and generally low risk to use in a properly configured AI workflow.

Examples include:

  • published patents
  • public patent applications
  • publicly available product manuals
  • public standards documents
  • public court filings
  • public technical documentation

This is the lowest-risk category and is often the safest place to begin with AI adoption.

Tier 1: Controlled but Lower-Sensitivity Internal Materials

Tier 1 may include materials that are not fully public but are still relatively controlled and lower risk than core invention or strategy materials.

Examples may include:

  • internal work product derived from public sources
  • public-data-based summaries
  • administrative matter metadata
  • lower-sensitivity internal notes

These materials still require care, but they do not generally carry the same risk as unpublished inventions or privileged legal strategy.

Tier 2: Sensitive Client Work Product

Tier 2 includes more sensitive materials that may involve legal analysis, strategy, or non-public technical information.

Examples include:

  • draft claim charts
  • office action strategy notes
  • internal prosecution comments
  • confidential deal or licensing context
  • curated technical analysis tied to a live matter

This tier requires stronger approval and deployment controls, especially where privileged work product is involved.

Tier 3: Highly Sensitive Client Data

Tier 3 is the category that deserves the greatest caution.

Examples include:

  • raw invention disclosures
  • unpublished patent drafts
  • trade secrets
  • highly confidential product roadmaps
  • unredacted inventor materials
  • sensitive client technical files
  • internal materials that would create significant legal or commercial exposure if mishandled

For generic AI tools, Tier 3 data should generally be treated as a default no unless there is explicit approval and the system operates inside a properly governed enterprise environment with strict retention and security controls.

This is where many firms draw the line between casual experimentation and professional-grade AI deployment.

Why Generic AI Tools Create Confidentiality Risk

Generic AI tools may be useful in many contexts, but they often raise serious questions for patent practice.

Without firm-level controls, teams may not know:

  • how long data is retained
  • whether inputs are used to train models
  • what access controls exist
  • whether the system meets legal-industry security expectations
  • whether sensitive client materials are being processed in an approved environment

That uncertainty is exactly what makes law firm AI security policy so important.

For high-risk patent workflows, firms should not rely on assumptions. They should rely on documented controls, contractual commitments, and enterprise-grade security architecture.

How Patlytics Helps Protect Client Confidentiality

Patlytics is built to support AI adoption in patent practice without forcing firms to compromise on confidentiality.

1. Zero Data Retention and No Model Training on Customer Data

Patlytics supports Zero Data Retention agreements and guarantees that customer data is never used to train models.

This is one of the most important protections for patent workflows involving unpublished inventions, sensitive client strategy, and confidential technical materials.

2. Enterprise-Grade Certifications

Patlytics holds:

  • SOC 2 Type 2
  • ISO 27001
  • ISO 42001

Together, these certifications help demonstrate that the platform is designed not just for convenience, but for secure and governed enterprise use.

3. Safer Deployment for Sensitive Patent Workflows

Because patent workflows often involve Tier 2 and Tier 3 data, Patlytics is designed for firms that need stronger controls than generic AI products can offer.

This makes it a more credible option for:

  • safe AI patent drafting
  • confidential office action review
  • unpublished patent analysis
  • client-specific prosecution and licensing workflows

4. A Better Fit for Law Firm AI Security Policy

Patlytics is especially relevant for firms that want to adopt AI in a way that can be defended internally and externally.

Instead of forcing firms to choose between productivity and confidentiality, the platform gives them a way to use AI under more controlled conditions, with clearer governance and stronger security assurances.

Why ISO 42001 Matters for Legal Tech

As AI adoption grows, ISO 42001 is becoming especially important in legal technology.

Unlike broader information-security standards, ISO 42001 focuses specifically on AI management systems. For law firms and IP teams, that matters because it addresses the governance side of AI use, not just infrastructure security.

In practical terms, it signals that the vendor is taking a more structured approach to:

  • AI 리스크 관리
  • 거버넌스 통제
  • 감독 및 책임
  • 안전한 배포 관행

로펌용 AI 보안 정책을 수립하는 기업에게 ISO 42001은 신뢰를 입증하는 점점 더 중요한 지표가 될 것입니다.

안전한 AI 특허 워크플로우란 무엇인가

실용적이고 안전한 AI 특허 워크플로우는 일반적으로 다음과 같은 형태를 띱니다.

  1. 데이터 계층 모델(Data Tier Model)과 같은 명확한 프레임워크를 사용하여 데이터 민감도를 분류하십시오.
  2. Tier 0 및 일부 Tier 1 워크플로우는 실험을 위해 더 개방적으로 유지하십시오.
  3. Tier 3 데이터는 범용 AI 도구 사용 시 기본적으로 사용을 금지하십시오.
  4. AI 시스템에서 민감도가 높은 고객 데이터를 사용하기 전에는 명시적인 승인과 기업 차원의 통제 절차를 거치도록 하십시오.
  5. 강력한 계약상, 기술적, 인증 기반의 안전장치를 갖춘 공급업체를 이용하십시오.

이것이 바로 로펌이 막연한 AI 경계심에서 벗어나 실질적인 거버넌스 모델로 나아가는 방법입니다.

Patlytics가 돋보이는 이유

Patlytics는 로펌이 AI 도입을 주저하는 가장 큰 이유인 '고객 기밀 유지' 문제를 직접적으로 해결하기 때문에 차별화됩니다.

다음과 같은 요소들을 결합합니다:

  • 데이터 무보존(Zero Data Retention)
  • 고객 데이터 학습 금지
  • SOC 2 Type 2
  • ISO 27001
  • ISO 42001
  • 민감한 특허 워크플로우를 위한 엔터프라이즈급 제어 기능

이로써 단순한 유용한 AI 플랫폼을 넘어, 법률 실무에서 가장 중요한 가치인 '신뢰'의 관점에서 평가할 수 있는 플랫폼이 되었습니다.

결론

특허 실무에 AI를 도입한다고 해서 반드시 고객 기밀 유지를 포기해야 하는 것은 아닙니다.

핵심은 민감한 데이터를 분류하는 체계적인 프레임워크를 사용하고, 필요한 곳에 더 엄격한 제어 기능을 적용하며, 고도의 법률 업무를 위해 구축된 환경에서만 AI를 배포하는 것입니다.

로펌과 사내 IP 팀에게 이는 일반적인 도구를 넘어 더 강력한 보안, 거버넌스, 데이터 보존 보장을 제공하는 플랫폼으로 전환해야 함을 의미합니다.

Patlytics는 로펌이 특허 워크플로우에서 AI를 더 안전하게 활용하도록 지원하며, 고객이 기대하는 기밀성을 보호합니다.

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에릭 린
전략 부문 부사장

에릭은 11년 이상 폴 헤이스팅스(Paul Hastings), 모리슨 앤 포스터(Morrison & Foerster)와 같은 유수의 로펌에서 근무하며 스타트업부터 다국적 대기업까지 다양한 고객사를 대상으로 특허 침해, 영업 비밀 유용, 복잡한 상업적 분쟁 등 고난도 지식재산권 및 기술 관련 소송을 수행해 온 지식재산권 전문 변호사입니다. 그는 하드웨어(반도체, 무선 통신 등), 소프트웨어(음성 인식, 네트워크 보안 등), 생명공학(항체 신약 개발을 위한 미세유체 기술 등)을 아우르는 폭넓은 기술 분야에서 AbCellera Biologics, Amazon, Nikon, Palo Alto Networks, TSMC 등 다양한 고객사를 대리했습니다. 현재 Patlytics에서 약 10명의 지식재산권 전문 변호사로 구성된 전략 팀을 이끌고 있으며, 팀원들의 경험과 전문성을 바탕으로 고객의 니즈를 Patlytics 플랫폼에 최적화하고 기술 팀과 협력하여 제품을 개발, 개선 및 고도화하는 역할을 수행하고 있습니다.

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Asahi Kasei
Taylor Made Golf Company, Inc.
AUO Corporation
Stradling Yocca Carlson & Rauth LLP
Aspen Aerogels, Inc.
Panasonic Intellectual Property Corporation of America
Jasco Products Company LLC
Ahmad, Zavitsanos & Mensing PLLC
Becker Transactions LLC
Foresight Valuation Group
Grail, Inc.
Nissan Motor, Co. Ltd.
Supertab, Inc.
Brown Rudnick LLP
Cahill Gordon & Reindel LLP
Holland & Knight LLP
Nixon Peabody LLP
Sanofi
Canon
Quinn Emanuel Urquhart & Sullivan
McDermott Will & Emery LLP
Foley & Lardner LLP
Richardson Oliver Law Group LLP
Reichman Jorgensen Lehman & Feldberg LLP
Caldwell Cassady & Curry
Maschoff Brennan Gilmore Israelsen & Mauriel LLP
Rivian Automotive, Inc.
Rheem Manufacturing Company, Inc.
Abnormal Security
Asahi Kasei
Taylor Made Golf Company, Inc.
AUO Corporation
Stradling Yocca Carlson & Rauth LLP
Aspen Aerogels, Inc.
Panasonic Intellectual Property Corporation of America
Jasco Products Company LLC
Ahmad, Zavitsanos & Mensing PLLC
Becker Transactions LLC
Foresight Valuation Group
Grail, Inc.
Nissan Motor, Co. Ltd.
Supertab, Inc.
Brown Rudnick LLP
Cahill Gordon & Reindel LLP
Holland & Knight LLP
Nixon Peabody LLP
Sanofi
Canon
Quinn Emanuel Urquhart & Sullivan
McDermott Will & Emery LLP
Foley & Lardner LLP
Richardson Oliver Law Group LLP
Reichman Jorgensen Lehman & Feldberg LLP
Caldwell Cassady & Curry
Maschoff Brennan Gilmore Israelsen & Mauriel LLP
Rivian Automotive, Inc.
Rheem Manufacturing Company, Inc.
Abnormal Security